Join the world's #1 customer marketing community
Connect, collaborate, and learn from — and alongside — customer marketing professionals worldwide in a community dedicated to advancing the customer marketing profession.
Why join the CMA community?
From San Francisco to Singapore, early-career customer marketers to senior leaders, startups to global enterprises — our community brings together customer marketing professionals from around the world.
With thousands of practitioners sharing ideas, feedback, and real-world experience, CMA is your go-to space for support, insight, and meaningful conversations about onboarding, retention, expansion, and advocacy.
Connect with customer marketers from awesome companies like:
What you get as a CMA community member
| 01 | 24/7 networking |
Connect with customer marketing peers worldwide to grow your network and uncover new opportunities. |
| 02 | Topic-based channels |
From advocacy and customer engagement, explore dedicated spaces for key customer marketing topics. |
| 03 | Local meetups |
Join regional CMA groups to connect with customer marketers near you — online and in person. |
| 04 | Templates and frameworks |
Access practical customer marketing templates to streamline execution across onboarding, retention, and advocacy. |
| 05 | OnDemand presentations |
Learn from customer marketing leaders at global brands through expert-led sessions and real-world case studies. |
| 06 | Expert-led articles |
Deep dives into personas, storytelling, expansion strategy, advocacy programs, and more. |
| 07 | Ungated reports |
One-click access to the latest customer marketing data, benchmarks, and insights. |
| 08 | CMA-GPT |
Instant, AI-powered guidance for your customer marketing questions, trained on community expertise. |
“I love this community! It's a wonderful forum and safe space to share experiences, resources, ask questions, and connect with fellow customer marketers.”
Vera Barile
Senior Customer Marketing Manager
"The Customer Marketing Alliance is a fantastic group of professionals focused on the often overlooked space of customer marketing and customer advocacy. I've been a part of the community for nearly a year and have made fantastic connections with like-minded individuals. The resources available to you are second to none and it's an amazing ecosystem to learn from."
Patrick Clore
Customer Marketing Manager
“Customer Marketing Alliance has been huge for me. As a team of 1, sometimes you don't know where to turn or how to move forward. This community has brought me confidence in connecting with others who face similar problems, how they solve them, and building a community in the city I live in!”
Morgan Wright
Customer Marketing Manager
Join the world’s
biggest customer marketing community
Get instant access to our Slack community, expert resources, and a network of peers ready to help you solve your toughest customer marketing challenges.
Join the communityFAQS
Nothing. Zero. Our Slack community is completely free to join — and that’s not changing anytime soon.
Simply sign up. Creating an Insider account gives you instant access to our Slack community and resources.
The Slack community is where thousands of customer marketing professionals connect daily.
Insider membership includes Slack access plus templates, exclusive articles, OnDemand sessions, reports, CMA-GPT, and more.
Both are completely free.
Not directly. Our focus is on learning and knowledge-sharing, not selling. If your product genuinely helps solve a discussion topic, you may mention it — just be transparent about your affiliation.
Absolutely. While many members work in customer marketing, we welcome anyone passionate about retention, advocacy, and customer growth. Share the link and spread the word.
